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HotelChatter’s Annual Hotel Wi-Fi Report 2010

April 29th, 2010 04:32 admin Leave a comment Go to comments

Ant writes with this excerpt from an annual review of wireless access for hotel guests: “This year marks HotelChatter’s sixth annual hotel Wi-Fi report. Over the years we’ve documented the progression of hotel Wi-Fi, from blatant disregard, to price-gouging for Wi-Fi access, and reliable Wi-Fi for loyalty program members, through guests taking matters into their own hands with wireless laptop/notebook cards and 3G access. A year ago, we thought guest demand for free, reliable, hotel Wi-Fi might just go away, thanks to 3G. Well guess what? The demand for hotel Wi-Fi has not gone away, quite the opposite, a growing number of hotel guests not only demand the hotel they book have proper wireless access but most will consider not staying at a hotel that can’t meet their basic access needs. That’s right, Wi-Fi is a make or break amenity for many hotel guests that can sway booking decisions — and that isn’t going away …”

Source: HotelChatter’s Annual Hotel Wi-Fi Report 2010

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