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McAfee To Pay For PC Repairs After Patch Fiasco

April 26th, 2010 04:27 admin Leave a comment Go to comments

Barence writes “McAfee has offered to pay for the PC repairs of consumers affected by last week’s faulty antivirus update. The problematic patch falsely identified the SVCHOST.EXE Windows file as a virus, causing PCs running Windows XP SP3 to crash or enter endless reboot cycles. In a blog post addressed to “Home or Home Office Consumers”, the company offered to reimburse PC repair expenses, though there was a notable caveat. “If you have already incurred costs to repair your PC as a result of this issue, we’re committed to reimbursing reasonable expenses,” the company said. “Reasonable expenses” has yet to be formally defined.”

Source: McAfee To Pay For PC Repairs After Patch Fiasco

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